Sunday 29 January 2017

Gearing up to try again, and clinic woe

So we thought we should go back and see the clinic to talk about the next transfer, and booked an appointment.

We then got a vaguely snotty letter through the post from the clinic saying a consultations cost £130 if you finished treatment more than 2 months ago, or unless you had treatment booked.

I don't mind paying for treatment at all and realise it's reasonable to charge for consultations to discourage timewaster, but this seemed just a bit grabby.

I e-mailed the clinic to explain that the reason we needed an appointment more than 2 months after treatment was that I'd had a miscarriage that got detected at 12 weeks, we had frozen embryos and asking that under the circumstances could they waive the fee.

A few hours later I discovered a voicemail on my phone from one of the nurses apologising for not calling me last month (??? We let the clinic know and they did call us back) and then saying sorry we'd lost our baby and to give her a call on Thursday or Friday.

None of this was very helpful. In practical terms we're going to see the clinic before then anyway and I suspect they'd not read my notes, in emotional terms it kind of temporarily pulled me back to the time around the scan and surgery.

Anyway, on the plus side, we're going to see them. On the minus side, AF hasn't appeared yet and it's six weeks since I had surgery.

1 comment:

  1. Came here to return the kindness, and I'm so sorry to hear about your most recent loss and this madness. You'd think they'd be a little more understanding under the circumstances. Abiding with you.

    ReplyDelete